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MOST COMMON QUESTIONS AND ANSWERS

CUSTOMERS HAVE BEFORE BOOKING

AGREEMENT POLICY:

By paying the initial deposit and agreeing that this document has been read at the time of booking, the client hereby agrees to all terms and conditions underneath.  

BOOKING PAYMENT & CANCELLATION POLICY

BOOKING: For all portrait sessions, a non-refundable session retainer is required to book and hold the date for your session, and it serves as a cancellation fee. However, the retainer can be credited towards a future session upon the photographer's approval. All remaining balances are due at the time of the session.

 

CANCELLATION/RESCHEDULING POLICY: 

If you are unable to make your photo session, all deposits will act as a cancellation fee. If the session needs to be rescheduled for any reason, a $150 rescheduling fee will be added to your open invoice. The photographer reserves the right to deny service to any client(s) who repeatedly have a history of cancellations. 

 

Miscarriage ( Pregnancy photo appointments ) 

If KD Photo Studio cannot perform this contract due to you suffering a miscarriage before the photo session, then the photographer shall return the retainer fee to the client. 

 

Bed rest / early labor ( Pregnancy photo appointments ) 

If you go into bed rest or labor before your photo appointment: money is non-refundable. Still, you can use the retainer as credit for mommy and me photos or a family session with your baby. 

Before re-scheduling, there is no guarantee there will be any slots available within 3 to 4 weeks; please note this, money is

non-refundable, with no exceptions if we can't get you in sooner, a $150 rescheduling fee will be added to your open invoice. The photographer reserves the right to deny service to any client(s) who repeatedly have a history of cancellations. 

 

Wardrobe styling service: After confirming your appointment, you will get an access code to KD Photo Studio's entire most current wardrobe catalog. 

We have new clothes that get added to our wardrobe gallery every month that hasn't gotten the chance to be captured in photographs. 

We only offer clothes for women and babies of 6 up to 24 months.

If you are thinking of adding your partner or kids to your photos, please note we do not provide clothes for big kids or men; you must bring their clothes. You must select outfits looks before your appointment date. No, you are not allowed to make changes on the day of the session as we prepare clothes before your appointment. You are also welcome to bring your outfits (the photo price does not change if you get your clothes yourself ). 

 

You want a custom design or color: Yes, we can make it happen. We can order a wardrobe for you. For custom-designed gowns or fabric requests, we do not do consultations through emails, phone, or social media, with no exceptions. Suppose you want us to create something new that is not in KD Photo Studio's current wardrobe gallery. In that case, you must set up an appointment to come in person for a free 30 min consultation with the Photographer and creative director Karla. During the consultation, the photographer and you will review the wardrobe, backdrops, sets, and props. After carefully reviewing everything you are requesting and clearly understanding what you want. We will give you the total prices for custom work. For custom wardrobe orders, you must give KD Photo Studio a minimum of 2 months to get everything together. 

Flowy fabric set: To save you $199, you are welcome to bring your partner, friend, or a family member to the photo session to help throw the fabric up while the photographer takes your photos.

If you do not have anyone to come with you during the photo session, let us know in advance to bring a PA to assist on the day of the session

( PA Cost is $199 )

 

Backdrops and props catalog: After confirming your appointment, you will get an access code to KD Photo Studio's entire most current backdrops and props we offer. We offer different backdrop colors, sets, and props. You must select the sets or backdrops before your appointment date. No, you are not allowed to change the background or settings on the day of the session as we prepare the studio before your appointment date

 

You want us to create a custom backdrop or prop set up: For custom-designed photoshoot requests, we do not do consultations through emails, phone, or social media. No exceptions.

Suppose you want us to create something new that is not in KD Photo Studio's website gallery. In that case, you must set up an appointment to come in person for a free 30 min consultation with the photographer and creative director, Karla.  During the consultation, the photographer and you will review the wardrobe, props, backdrops, sets, or location if requesting an outdoor photo session. 

After carefully reviewing everything you are requesting and clearly understanding what you want, we will give you the total prices for custom work. 

For a custom photo request, you must give KD Photo Studio a minimum of 2 months to get everything together. 

 

Colorful flower sets: If you are interested in doing a set that involves colorful flowers, please note these sets are created with real fresh flowers. The flower arrangements are not included in the photography price. We have our flower shop vendors who we have partnered with.

KD Photo Studio will handle the flower shop booking services for the client. The flowers must be paid in full in order to make reservations with the flower shop.  The flower shop will deliver, set up, and clean up after we are done shooting. You are also welcome to take the flowers home with you. 

 

Makeup & hair: The photography price package does not include makeup and hair services.You are welcome to do your makeup and hair yourself. 

If you need a professional artist, KD Photo Studio has a preferred makeup and hair team that specializes in photo studio lighting makeup. 

The referral list will be given to you once you have confirmed your photo appointment with KD Photo Studio. You must contact and arrange makeup and hair appointments directly with the artist;

KD Photo studio does not arrange makeup and hair artist appointments or negotiate with their rates.

Get hair and makeup ready at the photo studio: You are welcome to get hair and makeup prepared at the photo studio. If you plan to hire a makeup and hair person and want to get ready at the photo studio, you must inform KD Photo Studio ASAP to arrange a makeup and hair team check-in call time to add the artist to our schedule. 

 This gives us enough time to prep before the photo shoot begins. 

 

Payment policy: Payment information will be emailed to the client when the client is ready to make the payment.

For anyone to secure your appointment date, you first need to pay an online retainer of 50% of the total service fee.
The final amount is due the day of the photoshoot in person.

 

Form of payments we accept: 

  • Zelle

  • Venmo

  • Cash 

  • Credit cards: there is a processing fee of 4%

Outdoor photo service: $399 travel fee within 60 miles of Los Angeles, CA 90015. We only do 2 outdoor sessions per month. 

 

You can not be late for your appointment: It is not acceptable: If you are late and need to push the photo session 30 minutes or 1 hour, it is a $60 extra fee to go over the original studio appointment time. There is no guarantee I can push your appointment to a later time if we have a second group schedule right after you, with no exceptions.

 

Photo turnaround and process: We do not offer a rush editing service due to our high number of appointments; you must respect the standard timeframe; sorry, no exceptions.

  • The client will receive raw photos within 3 business days of the photo session through a private online gallery. 

  • We give the client up to 4 days to select the images they want to be retouched and send their list of favorite images to us so we can have the editors begin the editing process. 

  • Photo retouching turnaround time is 5 to 7 business days from when the client sends their list to us.

 

Photo retouching services include: 

  • Full airbrush skin editing

  • Fix background paper & photo cropping

  • Give you an airbrush skin finish. 

  • Remove blemishes, redness, strawberry skin, scar, acne, and brown spots.

  • Remove unwanted tattoos. 

  • Removes large pores

  • Removes cellulite, and stretch marks

  • Removes tan lines

  • Removes extra hair flyaways

  • Removes double chins, neck rolls, and wrinkles. 

  • Removes body rolls and will give you face and body sculpting if requested by the client.

You want to add additional edits to your list: $30 per edit. 

Difference between raw images and retouched edited images: Professional high-resolution cameras do not have filters; therefore, the raw photos will show the raw version of you without any photo retouching filters or cropping. 

 

Photo Printing: The photography price package does not include printing. KD Photo Studio has linked up with a high-quality photo printing shop. You will get access to purchase high-quality prints through the online gallery and ship them to your home. You are also welcome to print anywhere you prefer.

 

Never have modeled before: Do not worry; Photographer will show you what to do. Photographer will direct you during the session; you do not have to create any poses yourself. The photographer will find the best angles and poses to suit your body shape and tell you what to do with your arm, legs, and facial expression. 

 

Are photos kept private: At KD Photo Studio, we respect our client's privacy and understand not everyone wants exposure. All images are private; Your photos will not be exposed to the website or any social media. 

 

You want to be featured on KD Photo Studio's website or social media: In that case, You must sign a signature consent agreement saying you allow KD Photo Studio to feature your pictures on the website or social media. 

You are ready to go ahead and schedule a photo session with KD Photo Studio 

 

Submit your photo appointment request here